Acacia

Cancellation Policy

CANCELLING, RESCHEDULING, CHANGING RESERVATIONS
Your booking deposit is non–refundable.
Additions, changes or cancellations must be in writing via email to reservations@texashillcountryreservations.com.
Any change to a reservation is considered a cancellation and may be subject to cancellation policies.
Any change to your reservation will incur a $25.00 change fee.
You are welcome to add guests, pets, and additional nights subject to property rules and capacity and payment of any additional charges.
Any reduction in the length of stay, number of guests or pets, within 30 days of arrival is non–refundable.
Failure to locate the property, appearance of the property, and access to the property, are not grounds for refund or cancellation.
Within 30 days of arrival the reservation is non refundable unless we can get the property re –booked.
If we can re –book the property for the dates originally reserved, All Wimberley Lodging will refund the amount of the reservation less the booking deposit.
Within 30 days of arrival you may not switch properties unless we can re–book the original property.
Within 30 days of arrival you may not change reservation dates or term of reservation unless we can re–book the original dates.
There are no refunds due to shortened stays or ruined expectations because of weather conditions.
Specialty packages are non–refundable if cancelled within 48 hours of arrival. Massages are non–refundable if cancelled within 7 days of arrival.
CANCELLATIONS WITHIN 24 HOURS OF ARRIVAL ARE 100% NON-REFUNDABLE.